Yes, all information collected in this clinic is treated as sensitive information. To protect your privacy, this clinic operates in accordance with the Information Privacy Act 2009 (Queensland).
We collect and use the information you provide to manage your healthcare. You can assist in maintaining the accuracy of your information by advising the clinic of any changes to your information, including changes in address, telephone number, etc.
Students observing or participating in consultations have signed and are bound by a strict confidentiality agreement. If your record is used as a teaching aide, identifying information will be removed before use. Your personal information may be disclosed to other health services involved in your healthcare management (for example, your GP or other specialists).
Your personal information will not be disclosed to any other third party without your written consent. In some circumstances, we are legally obliged to disclose information about you, for example, if records are subpoenaed for a court case, or there is a legal requirement to collect information about your particular health conditions such as life-threatening diseases or diseases with high public risks, or if there is an immediate and specified risk of harm to an identifiable person or persons which can be averted only by disclosing information. We will ensure that any such disclosure is limited to only what is necessary.
If you have questions regarding the management of your personal information, or if you wish to make a complaint about privacy, please ask our staff.
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