Partner case studies

Opportunity

Merging technical expertise with bespoke lighting solutions.

Lighting design is not only complex but also highly subjective, as customers often have varying personal preferences and unique requirements for their homes. 

With up to 50 different light points in a single home, it’s critical for Beacon’s team members to understand both the technical and aesthetic aspects of lighting to deliver effective solutions. 

In addition, employees need to translate their training into practical applications while managing their day-to-day responsibilities in a busy retail environment.

Solution

Beacon Lighting employees completed a 12-week microcredential program in Lighting and Illumination Engineering with Bond University, designed to fit seamlessly into employees’ schedules.

The program includes 1-hour weekly virtual instruction, plus practical activities like site tours, group coaching, and projects. All expertly structured so staff can immediately apply new knowledge. Participants can opt to complete an additional assessment for 10 credit points towards further studies at Bond University. The program’s flexible, bite-sized format is ideal for full-time employees. Feedback so far has highlighted its relevance and immediate applicability.

Endorsed by the Illuminating Engineering Society of Australia and New Zealand (IESANZ), the program offers successful participants a one-year complimentary IESANZ membership.

Outcome

The microcredential has delivered significant benefits for Beacon Lighting and its employees:

• Improved sales and customer satisfaction: Trained staff provide personalised, expert advice, leading to better lighting solutions and increased sales.
• Higher staff engagement and retention: Employees feel more engaged and motivated, knowing the company invests in their professional development, enhancing job satisfaction and retention.
• Practical application of knowledge: Staff can immediately apply their learning, from understanding lighting aesthetics to making better product recommendations.

Beacon Lighting’s commitment to employee development through this training initiative has significantly enhanced customer experience, resulting in higher engagement and better outcomes for both staff and customers.

Opportunity

Enhancing legal design capabilities.

Dentons' London legal operations team recognised a growing demand for legal design in their clients' project briefs. With a cohort of 15 staff, comprising members from both the Legal Project Management and Innovation teams, they sought to collaborate with Bond University to enhance their skills in legal design to meet and exceed client expectations.

Specific needs:

• Equip the team with practical legal design strategies.
• Enable the team to innovate and create user-friendly legal solutions.
• Provide tools and methods to gain a competitive edge in legal services.

Dentons London aimed to integrate legal design principles into their operations to improve efficiency, usability, and client satisfaction.

Solution

A bespoke offering of our Fundamentals of Legal Design microcredential was designed for the Dentons London private cohort. This included a mix of online coaching sessions, self-paced modules, practical exercises, and real-world case studies focused on the application of legal design principles in a corporate legal setting. The course culminated in a closing workshop where participants pitched their own legal design projects in small groups. 

The course was led by Meera Klemola, a globally recognised legal design expert and Bond University Assistant Professor and was supported by the Bond Microcredential Unit. 

Participants received a Bond University Certificate of Achievement upon completion. 

Outcome

The course was well-received, with participants particularly appreciating the practical tools and skills like learning how to create personas with AI and how to manage change.

James Arnold, Head of Legal Project Management, said the course provided him with a headstart on implementing an internal project, showcasing the practical value of the training.

Participants found the coaching sessions highly beneficial, enabling them to ask specific questions and gain clarity on complex topics.

"I enjoyed learning new tools and techniques for successfully delivering projects (and not just Legal Design projects). The opportunity for the teams to collaborate in the final presentation was also great." - Participant, Dentons

"I like how the course encourages you to embrace divergent thinking and prototyping as part of the legal design thinking process and how to overcome barriers to adopting legal design principles within our industry." - Participant, Dentons

Opportunity

Enhancing healthcare by applying research evidence.

Healthcare professionals often struggle to translate research evidence into practical improvements in clinical settings. This gap hinders the implementation of evidence-based practices, affecting patient care quality. 

Bond University identified the need for a structured program to address these challenges and improve healthcare outcomes.

Solution

Bond University launched the Knowledge Translation in Healthcare microcredential supported by a co-contribution from the Office of the Queensland Chief Allied Health Officer.

The 12-week microcredential includes two 2-day workshops, three assessment tutorials, and nine weeks of self-paced modules. Expertly designed to help healthcare professionals identify and address knowledge practice gaps using evidence-based strategies.

The course is credit-bearing at a postgraduate level, providing a pathway to further learning.

Outcome

The Knowledge Translation in Healthcare microcredential has significantly improved participants’ ability to identify knowledge gaps and implement actionable plans, leading to enhanced patient care and health system efficiency. 

In 2025, with improved awareness and larger intakes we will scale-up initiatives and the positive ROI that offers substantial opportunities for the future of healthcare innovation.

Opportunity

Enhancing Healthcare System Performance with Translational Simulation

In November 2025, the Sydney Children’s Hospital will relocate to a new building. This transition presents significant challenges, including ensuring a seamless move, maintaining patient safety, and optimising team and system performance in an unfamiliar environment. The Critical Care Simulation team recognised the need to proactively identify potential issues, mitigate latent safety threats, and explore solutions that would support a smooth transition to the new space.

Solution

To address these challenges, SCHN engaged Bond University to deliver a customised course on Applied Translational Simulation, led by renowned expert Professor Victoria Brazil. This eight-week online course provided a structured yet flexible learning experience, combining self-paced modules with interactive seminars. The program was specifically designed to equip healthcare professionals with the knowledge and skills to employ translational simulation for system performance improvement.

The course covered key areas including:

• Designing and delivering translational simulation programs focused on healthcare system improvement.
• Applying simulation methodologies to test planned changes in physical spaces and clinical processes.
• Exploring team and system performance in complex healthcare environments.
• Identifying and addressing latent safety threats and human factors in the new ED setting.
• Facilitating learning conversations to support healthcare culture and team development.

Outcome

By completing the Applied Translational Simulation course, the Sydney Children’s Hospital Critical Care Simulation team and the wider project team gained valuable insights and tools to support the transition. Under the expert guidance and coaching of Professor Victoria Brazil, the team was able to critically assess their challenge and develop a translational simulation project plan, equipping them with a structured approach to navigate the complexities of the move.

Key outcomes include:

• Defining a Replicable Process: The project will help establish a structured approach that can be adapted for other areas of Sydney Children’s Hospital and Westmead Childrens Hospital (SCHN).
• Development of Valuable Resources: The tools created, skills gained, and the process for developing tabletop and in situ simulations will provide long-term benefits to the organisation.
• Organisational Knowledge Sharing: The SCHN Simulation partners will be able to utilise the resources to support other Operational User Groups (OUGs) in applying translational simulation to identify risks and develop potential solutions within their own areas.

Through this innovative approach, the Critical Care Simulation team has not only enhanced their readiness for the upcoming transition but also strengthened their long-term capabilities in healthcare system improvement. Their engagement with Bond University’s Applied Translational Simulation course demonstrates how targeted education and simulation techniques can drive meaningful change in healthcare delivery.

The course offered a great foundation for participants either a bit new to simulation or those with experience in simulation for understanding how sim can move beyond an educational tool. It was well structured in terms of the online modules but with well-spaced face-to-face sessions to complement the learnings from the modules. As a project group, the content met our needs perfectly. Vic adapted to suit the group's needs and was so responsive and flexible in the planning of the dates, sessions and learning needs.

– Jane Cichero, Nurse Educator Critical Care Simulation Service, Sydney Children's Hospital.